TERMOS E CONDIÇÕES
THE APPLICABLE CONDITIONS WILL BE CONTINUED THROUGH THE WEB PAGE. WE REQUEST TO LEA ATTENTIVELY WHICH ARE BINDING FOR ALL CUSTOMERS.
As soon as the “Company”, offers the sale of all products that appear on its official website and in its catalogue. In the Terms and Conditions of the Web Page the following expressions will have the meaning that is designated as follows:
By “Company” we will understand Taxi Mar Caminha, whose registered office is located in Caminha, Portugal, and which sells services, sent directly, through its website.
By “Official website” we mean the set of web pages, documents and hypertext structure accessible from the address www.taximarcaminha.com
“Request” means the procedures carried out by the Client to formalize a Contract with the Company.
By “Terms and Conditions of Order” we will understand the terms and conditions that are included on the official website and in the Company catalogue, referring to the Order and the Contract signed between the Customer and the Company.
By “Contract” will be understood the formalized contract between the Company and the Customer relating to the corresponding Package, accredited by the issuance of confirmation of the Order issued and sent to the Customer by the Company.
By “Disability” or “Reduced mobility” will be understood as any Client whose mobility to undertake the course or the Request for the same is reduced as a consequence of a disability or physical disability (sensory or locomotor, permanent or temporal), intellectual or psychosocial, or any other cause of disability or disability, or as a result of age, whose situation requires special attention and adaptation to the particular needs of the services offered to the rest of the Customers.
“Customer” will be understood as each person identified in the Order confirmation, in the invoice or in a bill issued by the Company.
“Product” means any physical or virtual element offered by the Company through its website.
“Catalogue” will be understood as a printed notebook containing information about the combined products offered by the Company.
“Virtual Catalog” means the catalog published on the Company’s website. In case of discrepancy between the text of this catalog and the printed catalog of the season, the text of the virtual catalog, published on the Company’s website, will prevail, with the modifications that will be carried out there.
1.1 To place an Order, the Customer can register on the Website by going to the official section of the Website with his/her own data or by contacting the Company.
1.2 By placing an Order for a Product, the Customer confirms, agrees and accepts that all persons identified in the Order are bound by the Website Terms and Conditions and that they have the authority to accept these Website Terms and Conditions on behalf of all persons identified in the Order and on the invoice.
1.3 The Order will be concluded and the Contract will come into effect only when the Company accepts the Order by sending an order confirmation to the Customer.
2.1 All Products are subject to availability at the time of the Order. The Order shall be deemed to have been completed and the Contract formed only after the full transfer or deposit has been made in accordance with these Booking Terms and Conditions as specified below. No Contract shall be deemed to have been formed until the full deposit or amount has been paid and the Order confirmation has been delivered to the Customer.
2.2 After the Contract has been formed, it will be sent by the Company by e-mail.
2.3 If the Customer has not paid the full amount within 5 days prior to delivery, the Company shall be entitled to cancel the Order without prior notice and apply cancellation fees in accordance with paragraph 13 below, regardless of whether the product has been sold or not.
3. No change shall be made to the price of the Contract within 20 days prior to the placing of the Order or after receipt of full payment by the Company.
3.2 The Company reserves the right to modify the price of the Contract at any time before the deadline specified in the clause to cover cost variations.
3.3 If the price variation exceeds 10% of the total price of the Contract, the Company must immediately notify the Customer. In such an event, the Customer may choose to terminate the Contract without penalty or accept the change as specified in the Contract by sending the Customer a new order confirmation by e-mail. Likewise, the Customer may order another Product, subject to confirmation of availability, of equivalent quality (without additional cost) or of inferior quality (with refund of the price difference). The consumer and user must notify the Company of their decision in writing (by email, fax or registered letter) within three days of notification of the price increase. If the Customer does not communicate their decision under the terms indicated, it will be understood that they have chosen to terminate the contract without penalty.
3.4 In the case of Direct Sales, if the Customer places an Order with a promotional code that contains conditions to be fulfilled and requires the presentation of certain documentation (within 48 hours after placing the Order), the Customer must comply with these conditions and send the necessary documentation within the above term. Failure to comply with these conditions will result in the Customer paying the full price of the Product, without applying the Promotional Code discount.
3.5 The Customer may choose between one of the following payment methods, with the respective cancellation options, within the limits and in accordance with the conditions indicated in the following points.
3.6 In the case of Direct Sales, payment of the deposit — or the full amount, if the contract is concluded after the date and under the terms indicated in section 1.3 of these terms and conditions — must be made exclusively by credit card, with the remainder also being able to be made by bank transfer. Payments by bank transfer can only be made 5 days before the Product launch. For payments made less than 3 days before the Product launch, only payment by credit card will be accepted. Credit card information is requested during the purchase process: in case of any problem (e.g. lack of bank authorization, error in transcription of card numbers), the purchase will be suspended and the order blocked for the next 24 hours. In this case, the Customer may: • complete the order by accessing the dedicated section of the official website with his/her own data and completing the purchase process, or • choose not to complete the order within the indicated 24 hours. In this case, the Customer will not be charged any fees, but will lose the amount blocked during the purchase. The accepted cards are American Express, Visa, Mastercard and PayPal.
3.7 The Order will be considered completed and the Contract formalized only when the full balance of the price has been paid and the Customer has fulfilled the obligation to provide the Company with a copy of his current address and all the documentation necessary to qualify for promotional codes.
4. The Company recommends that all Customers take out cancellation insurance that allows for a refund of the Order in the event of cancellation.
5.1. Order cancellation is allowed up to 72 hours before delivery. 5.2. Order cancellation must be requested through the Company’s website or by direct contact. 5.3. Refunds will be issued using the same payment method used to purchase the product. The refund processing time will be 48 to 72 hours.
6. The Company expressly reserves the right to modify the product arrangement if such changes are necessary or advisable for operational/organizational, commercial or security reasons.
6.2 In the event of a significant modification of an essential term of the Contract, the Company shall inform the Customer of such changes in writing as soon as possible. The Customer shall have the option of: a) accepting the modification of the Contract, specifying the changes and their impact on the price; b) cancelling, thereby terminating the Contract, and receiving a full refund of all amounts paid without penalty; c) ordering another Product, subject to confirmation of availability, of equivalent or lower quality (with reimbursement of the price difference).
6.3 The Customer shall notify the Company of his decision in writing (by e-mail, fax or registered letter) (in the case of online contracting) within 3 days after notification of the modification referred to in this section.
6.4 If the Customer fails to notify the Company of his/her decision within the indicated time limits, it will be understood that he/she has chosen to terminate the contract without penalty.
6.5 The Company reserves the right to assign the Customer a product other than that specified in the contract, provided that it has similar characteristics. If a product is changed to a lower price, Customers affected by such change will only be entitled to a refund of the price difference, in accordance with the current tariffs.
No refunds will be accepted after the purchase of your reservation, except as requested 3 calendar days before the date of the outbound trip, in writing, to our email. No changes of time or date will be accepted after the purchase of your reservation, except those requested 3 calendar days before the date of the outbound trip, in writing, to our email and for the same season. Such changes are subject to the availability of seats at the time of the change request. Reservations may be authorized to increase the number of passengers, provided there is availability and the request is made 3 calendar days before the date of travel. If the change results in a reduction in passengers, the same rules apply to refunds. The company is authorized to modify the announced schedules and even suspend or cancel the trip for internal, technical-logistical or organizational reasons, as well as for weather reasons or force majeure. *Non-refundable* Reservations with non-refundable characteristics do not have the option of refund or exchange, with the sole exception of cancellation by the carrier for internal, technical-logistical, meteorological, force majeure reasons, or due to medical alert, pandemics, etc. In this case, the customer will receive a voucher valid for one year from the scheduled date of the canceled trip for later use.
Should the Customer have any complaint or claim, he/she must inform the Company’s staff as soon as possible. If the Company’s staff are unable to resolve the issue, the complaint must be notified to the Company in writing by certified mail (in the case of online orders) within a non-extendable period of 30 days from the completion of the Order. Failure to notify within this period may prejudice the Company’s ability to process the complaint or claim. Complaints relating to any other part of the product must be made immediately to the Company or the supplier.
In accordance with Royal Legislative Decree 1/2007, the Company has constituted a guarantee in its favor to cover the fulfillment of its obligations arising from the provision of its services to Clients and, in particular, the reimbursement of the funds deposited and compensation for repatriation expenses in the event of insolvency or bankruptcy of the Company.
The signatories of this contract guarantee compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, assuming the obligations and responsibilities arising therefrom and from the signing of this document. All personal data communicated for the purposes of this contract will be confidential and will be used exclusively for the purposes of the contract. They may not be used for any other purpose nor communicated, even for mere storage, to other persons. This obligation will remain in force even after the termination of the contract, for any reason. Personal data will be processed in a manner that ensures adequate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, through the application of appropriate technical or organisational measures (“integrity and confidentiality”).
No modification of these terms will be effective unless made in writing and signed by the Company
This contract is governed by Spanish law, in particular by Royal Legislative Decree 1/2007 (which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws). The 1974 Brussels Convention and any other international convention applicable to any of the services and provisions included in the trip will also be applicable. In the event of any dispute and/or disagreement between the parties arising from the interpretation and/or application of this contract, the courts of Caminha will have jurisdiction.
Although the Company makes every effort to ensure the accuracy of the content of the reference catalogue (both in printed and online versions) and the official website, modifications, corrections and/or revisions may be made after printing and/or publication on the official website. We recommend that you carefully review the content of the official website (in the case of online purchases) to find out the updated general conditions. However, in the event of any discrepancy between the text of the printed catalogue and the text of the online catalogue, the online text, with any modifications made to it, shall prevail.
